This Privacy Policy encompasses all data collected by Olaka, regardless of the method of collection or storage. It elucidates the nature of data collected when you engage with our Services, how this data might be utilized, and our dedication to protecting your information.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy is incorporated into our Terms of Service, which also apply when you use our Service.
Unless otherwise specified within this Privacy Policy, Olaka acts as the data controller (in terms defined by the EU General Data Protection Regulation (“GDPR”)), implying that we determine the process and purpose of the information provided to us. We may occasionally revise this Policy to conform with changes in our processing practices or legal changes. We encourage a thorough reading of this Policy and regular visits to this page for any updates.
We do not collect any personal data that could be used to identify you unless it is specifically and knowingly provided by you.
The Service is designed to avoid the collection or retention of sensitive personal data. Olaka will not collect or store any chat logs on our servers. The only time the Service may handle personal data is when:
[1] A user opts to use the Olaka AI online service, in which case the current conversation’s messages are transmitted to our servers solely for the purpose of generating AI responses. These messages are processed in real-time and are not stored on our servers after the AI response is generated.
[2] A user subscribes to the Olaka AI subscription service. We only collect necessary information such as email addresses, billing addresses, or payment details through our associated sales platform, Shopify. These details are used exclusively for processing subscriptions and providing customer support.
Personal Information like your name and email address are never disclosed to third parties. Account details are perpetually maintained for transaction recording but can be deleted upon request six months following account termination or in the absence of active services. Information may be shared with law enforcement in the case of a valid legal order.
Our Service may use third-party tools and services to assist in analytics, service optimization, or for technical support. These may include:
These third-party services have their own Privacy Policies, which we recommend you review.
Olaka does not directly use cookies. However, some third-party services we utilize may use cookies or similar tracking technologies to monitor interactions with our Service. You have the option to either accept or decline these cookies and should refer to your browser settings for managing your preferences.
We reserve the right to update or change our Privacy Policy at any time. Changes to this Privacy Policy are effective when posted on this page. We will notify users of any changes by updating the information on this page and through the Service.
If you have any questions about this Privacy Policy, please contact us at [email protected]. By using Olaka, you consent to this Privacy Policy.